These General Conditions of Contract (hereinafter the General Terms and Conditions) regulate the sale process of the products offered by BATERIAS Y TELEMANDOS in the catalog available on its website www.BATERIAS Y

The General Conditions bind BATERIAS Y TELEMANDOS and the buyer (Customer), granting them a series of rights and obligations, from the moment in which the latter makes and accepts an order through the aforementioned page. They are mandatory and knowledgeable by both parties, so their acceptance is essential to be able to formalize an order. Therefore, the Client must read these conditions carefully.

The headings of the various clauses are only informative, and will not affect, qualify or extend the interpretation of the General Conditions.

These General Conditions will be governed by the provisions of current legislation.


TECNOINDUSTRIA ROARFE S.L, owner of the brand BATERIAS Y TELEMANDOS, and is the company that owns the website Registered office: C / La Malaza Urb. Sotoverde 47195 Arroyo de la Encomienda (Valladolid) Valladolid SPAIN – Tax ID: 26038732H.

It will be considered Client to all that User of the web page www.BATERIAS Y that makes an order and of its acceptance to the same at the moment of its realization.

The Customer must register as such and provide the following mandatory data to be able to order: name and surname or business name, CIF /NIF, address of invoice, address of delivery, contact phone and contact email.

These data will be treated in accordance with the Terms of Access and Use of the website (section “Legal Notice”) and in the “Privacy Policy” section.

The sale of the products offered by BATERIAS Y TELEMANDOS in its online store. These are products intended for private consumption.

The offer of BATERIAS Y TELEMANDOS is limited to the products that appear on its website www.BATERIAS Y
Each product has a tab that shows the characteristics, the retail price of the product without VAT and the (approximate) period of availability of the same in the face of its delivery and delivery to the Customer.

This additional price does not include: freight, freight insurance.

The total cost of the order (retail price of the product or products comprising it plus the corresponding additional costs) will be communicated to the Customer at the time of placing his order and prior to the acceptance of the order.
The price of the products is the one that appears in the web page at the time of placing the order.

It occurs at the moment in which the Customer expressly consents to the order made, and after the acceptance of the General Conditions. It materializes by accepting these and clicking on the “Next” button on the order fulfillment screen “Acceptance of the order”.

There are two ways of paying the price established for each order, among which you can choose the Customer:

1. Advance payment by bank transfer:

The Client must make a bank transfer to the BATERIAS Y TELEMANDOS account for the price of the products of the order plus the shipping costs (the total amount will appear on your screen before confirming your order, when you check the general data of the same) .
In the transfer, you must indicate the name of the person or entity to which the order will be invoiced and the number of that order (the number is automatically assigned by the system upon completion of the order); In addition to indicating as beneficiary of the same TECNOINDUSTRIA ROARFE S.L.

The transfer must be made within a maximum period of seven days from the completion of the order to the bank account that appears in the section of the page. If there is no record of the payment within that period, the order will be automatically canceled.

2. Payment by cash on delivery:

You can pay for your purchases when you receive your order at home.

Delivery times for orders depend onE the availability of the product or products that compose them, availability that is indicated approximately in the tabs of each of the products of the catalog of the web page www.BATERIAS Y The terms of availability, for the purpose of computing time for the delivery of the orders, will be those that appear advertised on the page at the time of the execution of the order by the buyer. However, this availability period May be modified in the case of simultaneous orders on the same product or products that lead to the end of the product stock. The new delivery time will be indicated to the Client in the shortest possible time. If the end of stock is definitive, the Customer will be advised to choose between choosing a product other than similar characteristics and a price similar to the product sold, or cancel your order, returning the money paid in advance in the case of orders with modality Of payment in advance. Orders not delivered to the Client for cause not attributable to BATERIAS Y TELEMANDOS will be returned to the seller, considering the order canceled for all purposes, returning to the Client, if applicable, the money paid in advance , And without any claim for damages, present or future, direct or indirect.

The delivery will be made in the delivery address indicated in the data of sending the order. The subsequent modification of this address may generate a series of expenses that will be borne by the Customer.

Orders will be delivered by transport company at the delivery address indicated by the Customer and the person who has been fixed as recipient of the same. This information will be included in the delivery note of the transport company, which will also indicate the number of packages of the shipment, the total weight, the order number and the reimbursement (only in cases of orders made in the payment method against Reimbursement).

In addition to the delivery note, a customer invoice will be delivered to the customer with each order, either inside the shipping packaging, or affixed to the packaging of the product shipped, a purchase invoice.


For all aspects of the commercial guarantee referred to in Article 11 of Law 23/2003, of July 10, guarantees on the sale of Consumer Goods, the content In the Law 7/1996, dated January 15, on Retailing.


The Customer is entitled to withdraw the order within seven business days from receipt of the order, as set forth in Article 44 of Law 7/1996, dated January 15, Outside of this deadline, no order revocations will be accepted, nor will orders for the supply of goods made according to the specifications of the Customer or clearly personalized, or that, by their nature, can not be Be returned or may deteriorate or expire quickly.

The Customer may be required to withdraw from the order to bear the direct cost of returning the product to BATTERIES AND TELEMANDALS.

When the Customer has exercised the right to Withdrawal or resolution, BATERIAS Y TELEMANDOS will be obliged to return the sums paid by the Client. The refund of these sums will be made as soon as possible and, in any case, in a maximum period of thirty days from the withdrawal or the resolution.

The Customer must communicate its withdrawal to BATERIAS Y TELEMANDOS by electronic mail within that term Of seven days. In this way, the customer can be informed of the procedure for returning the order (return number, shipping method and delivery address).


Returns BATERIAS Y TELEMANDOS will accept returns of products within the first 7 days, counting from the date of receipt of the merchandise by the customer, and provided that the conditions set forth on this page are fulfilled:

  • To make a return you always have to contact us to accept the return. Only pre-authorized returns will be accepted.
  • All merchandise must be returned in its original packaging, in perfect condition and protected in a way that is not received with adhesive tape or transport tape. Otherwise BATERIAS Y TELEMANDOS reserves the right to refuse the return.
  • Returns must be delivered to the destination within 7 days after the date of acceptance of the return. Otherwise it will be rejected and returned.
  • Once received the merchandise and verified that it is in perfectConditions, the refund of the amount will be processed if it is indicated.
  • The transportation costs originated by the return will be borne by the customer. The amount of the transport of the first delivery already made will be deducted from the total amount of the return.
  • The payments by bank transfer for returns or changes of articles to the low will have a minimum term of up to 10 days for paperwork Administrative.


Read the present General Conditions prior to the acceptance of the order
Respect the General Conditions once the order is accepted
Pay the agreed prices at the time of ordering

Deliver the product in good condition at the place of delivery set
Respect the price of the orders agreed at the time of the same.

Receive the products that make up your order in perfect condition.
Cancel the order before sending it by sending an e-mail to the address

To receive the payment of the orders.
To modify the prices established in its webpage for its products.
To modify the deadlines of delivery of the product according to the availability of the

Cancel orders for non-payment by the customer.
Cancel the website without prior notice.

For the purposes of notifications, requests and writings of any kind to which this contract gives rise, the address of BATERIAS Y TELEMANDOS will be understood as indicated in the present General Conditions.

In the event of invalidity or inapplicability of a clause of this contract or of one of its parts, the rest of the clauses or their parts will continue to be valid and worthwhile.